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Shipping, Returns & Refunds

Thank You for Shopping With Silver Transfer DEF

Image by Jahongir ismoilov

PAYMENTS & SHIPPING

We accept all major credit cards as well as Paypal. Standard shipping, ships generally within (1-2) business days for our refillable jugs, parts, accessories and bulk DEF items generally take between 2-3  business days including processing unless otherwise noted.

 

RETURNS

If you are not entirely satisfied with your purchase, we're here to help.

You have 30 calendar days to return an un-used item from the date you receive it. If you no longer want the item or purchased it by mistake and wish to return it (still in new condition), you are responsible for return shipping cost.

 

To be eligible for a return, your item must be unused and in the same condition that you received it in. You must also provide a receipt or proof of purchase.

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit based on your card issuer's policies or method of payment. This can take 3-5 business days.

 

WARRANTY JUGS

(90) Days against failure due to a defect in materials or workmanship under normal and proper use.

 

Silver transfer will cover return shipping cost of defective items, and/or shipping cost for replacement items. 

CONTACT US

 

If you have any questions on how to return your item to us, please call us or send an email

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